csfloatLive football, casino tables, and slot games in one platform

Platform feature overview

csfloat is a mobile-first gaming platform offering live-dealer tables, sportsbook markets, and slot games. Our core strength is seamless integration with Indonesia's most-used payment methods: DANA, OVO, GoPay, ShopeePay, LinkAja, QRIS, and bank transfers. We support English-language gameplay and help channels, making the platform accessible to players across supported jurisdictions. The platform operates only where local law permits. Our sportsbook covers football (Liga 1, Piala AFF, Champions League, Premier League), badminton (BWF tournaments), and MotoGP. Live-dealer studios offer blackjack, roulette, baccarat, and Dragon Tiger with HD streaming. Slot games include Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, and Mahjong Ways. Esports betting covers Mobile Legends, Free Fire, and PUBG Mobile tournaments. Account setup takes subject to verification; KYC verification completes in subject to verification. Deposits settle in subject to verification depending on the payment method chosen.

Mobile experience

Our mobile app is optimized for low-data connections and works on both Android and iOS devices. Android users can download the app directly from our website or via Google Play; iOS users access the platform through a mobile-optimized web app in Safari or Chrome. The interface is responsive and loads quickly even on 3G connections. Game streaming uses adaptive bitrate technology, so video quality adjusts to your connection speed. The app includes push notifications for live-game updates, promotion alerts, and account notifications. You can manage deposits, withdrawals, and account settings directly from the mobile interface. Live-chat support is accessible within the app, and transaction history is always available for review. The mobile experience mirrors the desktop version, so switching between devices does not disrupt your session. Account balance, game history, and preferences sync automatically across all devices.

Live casino and sportsbook sections

Our live-casino section features HD-streamed dealer tables with real-time interaction. Blackjack tables offer standard rules with side bets; roulette includes European and American variants; baccarat supports player, banker, and tie bets; Dragon Tiger is a fast-paced card game popular in Southeast Asia. Each table has a live chat where you can interact with the dealer and other players. Minimum and maximum bet limits are clearly displayed before you join a table. The sportsbook covers football extensively: Liga 1 (Indonesian domestic league), Piala AFF (Southeast Asian championship), Piala Indonesia (domestic cup), Champions League, Premier League, and other major leagues. Markets include match winner, over/under goals, both-teams-to-score, and player performance bets. Badminton betting covers BWF World Championships and regional tournaments. MotoGP markets track the full racing season. All odds are updated in real time, and live scores are displayed during matches. Esports betting includes Mobile Legends Professional League (MPL) tournaments, Free Fire Pro League, and PUBG Mobile Pro Series.

Account security and privacy

csfloat uses SSL encryption for all data transfers, protecting your personal information and payment details. Your password is hashed and never stored in plain text. Account login requires email and password; optional two-factor authentication (2FA) adds an extra security layer. KYC verification confirms your identity before deposits and withdrawals, reducing fraud and ensuring compliance with local regulations. Your ID and proof of address are stored securely and never shared with third parties without your consent. Transaction records are encrypted and accessible only to you and our compliance team. We use industry-standard data-protection practices and comply with privacy regulations. If you suspect unauthorized access, contact our security team immediately; we will freeze your account and investigate. Password resets are processed via email verification, and you can change your password anytime in Account Settings. Your data is retained only as long as necessary for account operations and legal compliance.

Customer-support channels

Our English-language support team responds to account, payment, and game queries via multiple channels: in-app live chat, email, and the help section. Standard response time is 2–4 hours during business hours; urgent issues (account access, payment problems) receive priority and are typically answered within 1 hour. Live chat is available 9 AM to 11 PM local time on weekdays and weekends. Outside these hours, you can submit a query via email, and we will respond the next business day. The FAQ section covers common questions about registration, deposits, withdrawals, game rules, and account management. For data-deletion requests, use the Privacy section in Account Settings; we process these within 30 days. Holiday hours may vary during Idul Fitri, Idul Adha, Imlek, and Nyepi; check the support page for updates. We also offer in-app notifications for account alerts, promotion updates, and support responses. All support interactions are logged for quality assurance and dispute resolution.